Jobs in Rwanda | Customer Service Representative at M365Connect

Full Time

Website M365Connect

About Us:
At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our dedication to exceptional service and innovative recruitment solutions propels us forward. Join us in shaping the future of IT recruitment and fostering strong, professional networks.

The Role:
We’re seeking a motivated and tech-savvy Customer Service Representative to join our outreach team. Your mission will be to engage with top-tier IT companies and skilled Microsoft freelancers across Europe, articulating our unique value proposition and fostering relationships.

Key Responsibilities:
– Conduct cold calls and outreach efforts to potential IT clients and freelancers.
– Maintain professionalism and resilience, engaging prospects despite challenges.
– Utilize excellent English communication skills to convey messages clearly.
– Manage communications across multiple channels, aligning with our brand standards.
– Collaborate with recruitment and marketing teams to enhance outreach effectiveness.
– Stay informed about industry trends to effectively engage with tech-savvy clients and candidates.

– Proven experience in customer service, particularly in making cold calls and conducting client outreach.
– Exceptional command of English, both written and spoken.
– Ability to handle pressure and maintain motivation.
– Tech-savvy with understanding of IT and recruitment industries, especially in Microsoft technologies.
– Excellent interpersonal skills for building relationships and influencing decision-makers.

What We Offer:
– Competitive salary and benefits package.
– Supportive environment for professional growth and development.
– Opportunity to work with major IT companies and talented freelancers across Europe.
– Culture that values persistence, resilience, and a positive attitude.

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector. Click here to apply or to send your application.

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